Universal Shipping & Logistics Inc.
Who is USL? Universal Shipping & Logistics Inc. (USL) is a Chicago, Illinois based, non asset based freight forwarder, founded in 2021 and built around one idea: a growing business should get the same professional coordination as a much larger account, from a dedicated account manager who actually knows the shipment, not a rotating support queue.
Our Story
Universal Shipping & Logistics Inc.’s Freight Forwarding Company History
Universal Shipping & Logistics Inc. was founded in 2021 by a team of freight professionals who saw the same pattern play out with growing businesses again and again: the freight forwarders with the strongest networks and best rates reserved their real attention for accounts moving millions of dollars a year, while smaller and mid-size shippers got a call center queue, a rotating point of contact, or a self-service platform with no one to call when a shipment needed attention.
Universal Shipping & Logistics Inc. was built to close that gap. As a non asset based freight forwarder USL isn’t locked into one carrier or one route, which means the same flexibility larger accounts get in comparing price, service and transit time is available from the first shipment, not after a business grows into it.
That approach is also why every USL account gets one dedicated account manager rather than a general support line: a business explaining its shipment from scratch to a new person every time it calls is exactly the experience USL was built to avoid.
Our Network
Universal Shipping & Logistics Inc.
Global Freight Network
Universal Shipping & Logistics Inc. works with established carriers, ports and logistics partners across major trade lanes, coordinating freight through a vendor network rather than a fleet USL owns itself. That structure is what lets USL compare options across carriers for each shipment instead of offering only one route or one price.
WHY USL?
What Sets Universal Shipping &
Logistics Inc. Apart
These are the same standards USL holds itself to on every account, whether that account ships weekly or occasionally.
Transparent
Pricing
No hidden fees or surprise charges. You get a clear quote upfront so you can plan your shipping costs with confidence.
Real Time
Tracking
Follow your cargo from pickup to final delivery with live updates so you always know where your shipment stands.
Secure Cargo
Handling
Every shipment is handled with strict safety protocols to protect your cargo from origin to destination.
Flexible
Payment Options
Choose a payment method that works for your business without adding friction to the booking process.
24/7 Customer
Support
Our team is available around the clock so you can get answers and updates whenever you need them.
Fast and
Efficient Delivery
A wide carrier network and strong on time performance mean your cargo moves without unnecessary delays.
96.6
%
On-time performance over the past 5 years
63
+
Countries Delivered Worldwide
1145
+
Deliveries booked through USL
Ready to Ship With Universal
Shipping & Logistics Inc.
Share your shipment’s origin, destination and timeline, and your dedicated account manager will put together a freight plan and a clear quote, whether you are shipping one pallet or coordinating freight across multiple countries.
FAQS
Universal Shipping & Logistics Inc. Questions We Get Asked Often
When was Universal Shipping & Logistics Inc. founded?
USL was founded in 2021 and is based in Chicago, Illinois.
Where is USL located?
Universal Shipping & Logistics Inc. (USL) is based at 5901 N. Cicero Ave Suite 304, Chicago, IL 60646, coordinating freight for businesses shipping domestically and internationally from there.
Is USL an asset based or non asset based freight forwarder?
USL is a non asset based freight forwarder, meaning it does not own its own ships, aircraft or trucks. Instead, USL coordinates freight through a vendor network of carriers and partners, which allows routes and pricing to be compared for each shipment rather than limited to one fleet.
What network is USL part of?
USL is a member of JCtrans and the WCA World Freight Forwarder Alliance, which connect USL to a vetted network of partner freight forwarders and carriers worldwide.
What size businesses does USL work with?
USL works with businesses of any size, from companies shipping a single pallet occasionally to those managing freight across multiple countries, with no minimum shipment volume required to get a dedicated account manager.
What services does USL coordinate?
USL coordinates ocean freight, air freight, land transport, customs clearance, project cargo logistics, warehousing and distribution, multimodal transportation and specialized logistics all managed through the same account manager on your account.
How do I get a quote from USL?
Share your shipment’s origin, destination and timeline through the quote form, or speak with our team directly. Your account manager will build pricing and a delivery plan around what your shipment actually needs.
