Privacy Policy

At USL (referred to as “we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.usl.us.com (the “Site”) and use our freight forwarding and logistics services.

Please read this Privacy Policy carefully. By using our Site and services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide to Us

  • Name, email address, phone number, and company name

  • Billing and shipping addresses

  • Payment information (processed securely through third-party payment gateways)

  • Shipment details, including cargo description, weight, dimensions, and destination

  • Any other information you voluntarily provide through forms, quotes, or communications

b. Information Automatically Collected

  • IP address, browser type, operating system, and device information

  • Pages visited, time spent, and referral URLs

  • Cookies and tracking technologies (see Section 5)

c. Information from Third Parties

  • Shipping carriers, customs brokers, and other logistics partners involved in your shipment

  • Payment processors and financial institutions

2. How We Use Your Information

We use your information to:

  • Process and manage your freight shipments and logistics requests

  • Provide quotes, invoices, and shipment tracking updates

  • Communicate with you about your shipments and our services

  • Improve our website, services, and customer support

  • Comply with legal and regulatory requirements (e.g., customs, trade compliance)

  • Send promotional materials (only with your consent)

  • Prevent fraud and ensure the security of our platform

3. How We Share Your Information

We may share your information with:

  • Carriers and Logistics Partners: To arrange transportation and delivery of your cargo.

  • Customs Authorities: To clear your shipments through international borders.

  • Payment Processors: To process transactions securely.

  • Service Providers: IT, marketing, and analytics partners who help us operate our business.

  • Legal and Regulatory Bodies: When required by law or to protect our rights.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:

  • Secure servers and encrypted data transmission (SSL/TLS)

  • Access controls and authentication protocols

  • Regular security audits and vulnerability assessments

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us:

  • Remember your preferences and login details

  • Analyze site traffic and user behavior

  • Deliver relevant content and advertisements

You can control cookie settings through your browser preferences. Disabling cookies may affect certain site features.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your data (subject to legal obligations).

  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at info@usl.us.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Third-Party Links

Our Site may contain links to third-party websites (e.g., carriers, customs portals). We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

USL
5901 N. Cicero Ave Suite 304 Chicago
Email: info@usl.us.com
Phone: +1 (773) 719-5229
Website: www.usl.us.com